Participants should contact the DoD MTBP Program Office with any questions regarding 3rd-party transit that may require participant management. Such persons are not appointed to a federal position and are not on the government's rolls for payroll purposes. In order to Register/Add a SmarTrip® or CharmCard® to your account you must log in to your account below, and click on "Add SmarTrip® Card". For more information see. Comply with DC Law DC employers with 20+ employees can use SmartBenefits to comply with DC's commuter benefits law and avoid fines ( … * If your first or last name is more than 15 characters long, please use the first 15 characters from your CAC name to register your SmarTrip® card with WMATA. Due to this feature, it is recommended that you own a second SmarTrip® card for weekend or personal use. Claim Your MTBP Benefits Claim Instructions The monthly claim process is an important internal control that ensures continued eligibility, and it serves to collect participant attestation to the program rules. Let us do the talking for you. To log-in to your SmartBenefits account CLICK HERE. The maximum allowed transportation benefit is $270 per month for calendar year 2020. After establishing an account with either CommuterDirect or WMATA, on the first of every month you qualify for the program, your monthly benefit will be transferred from your SmarTrip® Transit Benefit purse and sent to your 3rd party provider for payment. SmarTrip® cards can be used directly on the following modes of transit: SmarTrip® cards cannot be used directly on the following modes of transit. To be eligible for the Mass Transportation Benefit Program (MTBP) you must be: The following types of employees are eligible to receive the subsidy: The following types of employees are not eligible to receive the subsidy: Yes, if your agency provides you with free parking, parking at a reduced rate, or any other form of subsidized parking. Note: The MTBP Office does not have access to your WMATA login credentials. The Mass Transportation Benefit Program was established in October 2000 and is offered to eligible employees and military service members, to the extent authorized by law and regulation, to reduce pollution and traffic congestion, preserve the environment, and expand transportation alternatives. Metro), DoD employees riding in the vanpool may have their benefits electronically allocated to their vanpool operator's account. Qualified means of transportation (QMOT) are commercial or public transportation operated for use by the general public and/or modes of transportation that meet the requirements of section 1.132-9 of title 26 of the Code of Federal Regulations (C.F.R.). Touch the card to the circular target. Bulk Card Registration This page is for use by government and social agencies that wish to register smart cards (either SmarTrip® or CharmCard®) on behalf of their clients without creating an online card account. 1 If you're new to the SmartBenefits® program, obtain and register your CharmCard® (MDOT MTA) or SmarTrip® (WMATA) card and provide its serial number to your employer.. 2 Allocate your SmartBenefits® to MDOT MTA Mobile Ticketing through your Transit Allocation account by the 21st of the month. For assistance contract SmartBenefits customer support at 1-888-SMARTRIP or email@example.com After the allocation has been established, all future transit subsidies will continue to be forwarded from your SmarTrip card to the 3rd-party transit provider you selected. * Therefore, you must have personal funds in the personal stored value purse in order to pay for parking at Metro facilities. Our office will ELECTRONICALLY retrieve any remaining transit funds (government issued) from your SmarTrip® card on the effective date you specify. Failure to submit a claim between the 1st and the 15th will result in the forfeiture of benefits for the following month. Persons Age 65 and older should obtain a yellow Senior SmarTrip® Card. Instructions vary by transit provider. I didn’t use all of my benefit. Do I need to show my ID or sign for electronic benefit distribution? It also serves to document participant attestation to the program rules. To allow for processing time, claims must be submitted by the 15th of the month prior to allocation of benefits. FAILURE TO SUBMIT A MONTHLY CLAIM WILL RESULT IN A FORFEIT OF NEXT MONTH'S BENEFITS! Yes. You may check the MTBP Participant Status Page (you must use your CAC to access this site) or you can email the program office at WHSNCRTransitbenefit@mail.mil. CUSTOMER ID : USER ID : PASSWORD : I have read and agree with the SmartBenefits Terms and Conditions. Please follow these instructions: Get a new card. Read the SmartBenefits Allocation Guide You must first create an account with WMATA SmartBenefits Passenger Allocation System to automatically move your benefit, or a portion of your benefit, from your SmarTrip card to your . Using a SmarTrip® card is fast and easy. DEADLINE Allocation changes made by 11:59pm ET on the 21st of each month take effect the following month. No. SmarTrip® cards can be purchased at Metro stations with parking facilities, Commuter Stores, CVS stores, online, or at over 400 retail locations across the region. Instead of inserting a farecard through the Metrorail faregate slot, you simply touch the SmarTrip® card to the circular targets on top of or inside station faregates. Employees who misuse the transportation benefit will be subject to criminal prosecution, and/or agency disciplinary action, up to and including dismissal. 1 If you're new to the SmartBenefits® program, obtain and register your CharmCard® (MDOT MTA) or SmarTrip® (WMATA) card and provide its serial number to your employer. If so, fill out this form: Confirm Your Identity: Enter the SmarTrip® card number, birthday, and email address you provided when you registered. IPAs who are appointed to a federal position and are placed on the rolls of DoD as an employee. We'd be happy to let your employer know why SmartBenefits® is smart for them and for you. 2 Allocate your SmartBenefits® to MDOT MTA Mobile Ticketing through your Transit Allocation account by the 21st of … What if I lose my SmarTrip® card or it breaks? This chart reflects the savings for a roundtrip from Glenmont to downtown DC for employees who work a five-day week and park at the Glenmont Metrorail lot. The "Change" option will not display because the program participant can submit changes and recertify at the same time within the same recertification application. Applicants should continue to submit claims. Recertifying on an annual basis requires the applicant review and accept the certification statements and to resubmit their application. Register to Use SmartBenefits at TVMs. SmarTrip® cards will specifically block transit benefits from being used to pay for parking at Metro facilities. How do I determine my monthly commuting costs? This means that you will not claim more in fare benefit than what it actually costs you for your commuting to/from work. Unpaid interns are not eligible to receive transportation benefits, Members of the Reserve Components who are performing active duty for more than 30 consecutive days. Please note that all email queries are answered within 5 business days. What is my CAC name and how do I register my SmarTrip® card with WMATA? SmartBenefits allows you to set aside pre-tax dollars from your paycheck and apply it to your WMATA SmarTrip card to pay for work-related commuting expenses including Metrorail, Metrobus, and Metro parking. For a more detailed FAQ on WMATA SmartBenefits® and how they work, please see their SmartBenefits Page or call WMATA's SmartBenefits® Help Line at 202-962-1326, option 3. A full listing is provided in question 12 below. Note: The MTBP Office does not have access to your WMATA login credentials. Other transit companies that partner with WMATA. You are still required to recertify once a year. A civilian, military, or NAF employee paid and employed by DoD, Permanently stationed and working in the National Capital Region (NCR), Eligible paid interns/students hired for the summer months MUST reflect their dates of employment on the web-based application. If you have completed these steps, please click "Continue" below. Do I have to buy a card if I ride in a vanpool, MARC, VRE? When applying for and claiming the benefit, participants in the program must certify and attest to program criteria. You must agree to the terms and conditions to login! Your Common Access Card (CAC) name is the exact spelling of your first and last name as imprinted digitally on your CAC. SmarTrip & SmartBenefits. Who is eligible to receive mass transit benefits? Part-time Federal employees, paid interns, non-appropriated fund (NAF) employees employed by a duly constituted NAFI are also eligible. Retroactive distributions are not permitted. No claim = no benefits. Participants who are recertifying are already enrolled and approved for benefits based on their new enrollment or last recertify application. customer relations 202.637.1328 smartrip customer support 888.smartrip (m—f, 7 am—8 pm) This portion must be fully completed before the application can be sent forward for approval and processing. Link the new card to your benefits in your Participant Status. Washington Metropolitan Area Transit Authority: Fares. Unpaid interns, Members of Reserve Components who are performing active duty, Personnel that are TDY to the NCR from another area, Intergovernmental Personnel Act (IPA) employees (unless appointed to DoD). Allocate all or part of your SmartBenefits to the Commuter Stores and MARC TVMs in WMATA's SmartBenefits allocation system. If you lose your SmarTrip® card or it breaks, please visit the WMATA page. Fare media is distributed electronically. After-Hours Commuter Service Pilot Program, Keeping Metro Safe, Reliable and Affordable. How do I apply to receive transit benefits? Once registered by your employer: 1. Vanpool Operator Login. Please be advised that it can take 3-5 calendar days for transferred benefits to appear on the new card after the reassignment has been initiated. Under this program, participating employees in the National Capital Region (NCR) receive "transit passes" in amounts equal to their personal commuting costs, not to exceed $270 per month (parking costs not included). An expense worksheet is provided on MTBP applications. Your CAC name is listed under "Enrollment Status" as last name, first name. The recertification should include any updates regarding current commuting status and when applicable should include updates to the following: Recertification applications are subject to the same reviews and deadlines as enrollments and change applications and can take up to 30 days to process once submitted. If you are logging into your account for the first time, your username will be your first initial + the first 6 letters of your last name + the last 4 digits of your social security number. An example of the monthly claims process is available on the Claim Your MTBP Benefits page. Just send the contact information for your employer or HR administrator to The questions will be asked to assist us … Reservists on active duty less than 30 days are eligible to receive transit benefits, but are not able to apply for those benefits through this program. In most cases, this spelling matches the visible spelling on the front of your physical CAC card. Los beneficios de SmartBenefits Metro le facilita el proceso de poder otorgarles a sus empleados reembolsos en los gastos de transporte con su programa de SmartBenefits. When completing the application, please provide an effective date and reason for your withdrawal in the "additional information" section. For SmartBenefits or SmarTrip card questions or problems, call 202.962.5719 or e-mail firstname.lastname@example.org. Bulk Card Registration. I plan to go on extended leave. Failure to annually recertify will result in automatic withdrawal from the system. WMATA Use Only I … You must use a transit benefit allocation or CommuterDirect.com for service on the following transit providers (further details can be found below in question 11): SmarTrip® cards can be purchased at Metrorail stations with parking facilities, Commuter Stores, CVS stores, online, or at over 400 retail locations across the National Capital Region. Transit benefits can only be used during the month they are issued electronically. SmarTrip® and SmartBenefits® are programs of the Washington Metropolitan Area Transit Authority (WMATA).. SmarTrip® Card. Employers can avoid payroll taxes on the amount of SmartBenefits provided and qualify for local incentives. If so, fill out this form: Confirm Your Identity Enter the SmarTrip® card number, birthday, and email address you provided when you registered. Your local parking office may grant exceptions on a daily basis. Yes, if the vanpool is registered with WMATA (Washington Metropolitan Area Transit Authority – a.k.a. Parking costs have never been allowed as part of the tax free DoD Mass Transportation Fringe Benefit. Please note that modes of transportation, individual stations, bus lines, etc. For a listing of NCR transit providers ,which includes a representative list of QMOTS, please visit the Qualified Means of Transportation page. Participants in the DoD Mass Transit Benefit Program are required to recertify on an annual basis in order to continue participation in the Mass Transportation Benefit Program. Therefore recertification submission and processing does not interrupt or suspend claims. If applicable, I have relinquished my workplace parking permit to the issuing authority. See question 2 for more details. Be a civilian, military, or non-appropriated fund (NAF) employee who is paid and employed by the Department of Defense (DoD), Be permanently stationed and working in the National Capital Region (NCR). This page is for use by government and social agencies that wish to register smart cards (either SmarTrip® or CharmCard®) on behalf of their clients without creating an online card account. I am leaving DoD to take another job and have leftover benefits. You must withdraw from the DoD NCR MTBP and return unused benefits upon your departure from DoD. … A list of Qualified Transportation Providers servicing the National Capital Region highlights bus, rail, and vanpool services for your convenience. Transit benefits are not taxable and do not have to be recorded on your tax returns. Employees may not receive a parking pass and transit benefits at the same time. Employees can login to their WMATA account and use the self-service option to reassign the SmartBenefits (PDF). Participants citing transit providers that do not currently accept the SmarTrip Card (VRE, MARC Train, MTA vanpools and others) must allocate MTBP benefits to pay for these transit services. I am employed by the US Department of Defense and am not named on a Federally subsidized workplace parking permit with DoD or any other Federal Agency. At least three email reminders will be sent during the claim period. Yes. Reduce your claim during the distribution period. Can I give it to someone else. A SmarTrip® card serial number is required as well, which can be copied and faxed along with the application. Transit benefits are used for traveling to and from your work location. To register your SmarTrip® card using your CAC name, visit the WMATA registration page. As well, veterans with a disability rating of 60% or greater may qualify for some transit provider reduced fare programs. Claim Your MTBP Benefits. Follow the prompts using the virtual card as the replacement card • A SmartBenefits … All others, please check with your specific transportation provider. Login to your SmarTrip account Executive Order 13150, "Federal Workforce Transportation" requires Federal agencies to provide employee incentives to use mass transit to and from work. To receive a paper MTBP application, view the Apply for MTBP Benefits page for more information or send a request to WHSNCRTransitbenefit@mail.mil. 3 Download MDOT MTA's free CharmPass mobile transit fare app. This means that you will not include costs incurred for parking when determining your monthly commuting costs. Can I still receive my benefit? What is the maximum amount of subsidy I can receive? This initiative is intended to save taxpayers’ money and was the winner of The President's SAVE Award 2012. Note: The MTBP Office does not have access to your WMATA login credentials. Fort Meade). If you have completed these steps, please click "Continue" below. This loads your transit benefits directly to your card the first time you tap a SmarTrip® target. If you have trouble logging into or accessing your SmarTrip® online account to register your new card, please call WMATA(Metro) at 888-762-7874 for assistance. No. Ask your employer to apply for SmartBenefits® today! Eligibility requirements and instructions are detailed at the following links. The annual recertification is approved by your supervisor and your organizational reviewing official. Transit Benefit Purse: The transit benefit purse is loaded on the first of the month by funds made available by DoD. View the Apply for MTBP Benefits page for more information. Please provide answers to three different security questions. Selling or distributing your transit benefits violates the self certification on the application (DD 2845) which states, "WARNING: This certification concerns a matter within the jurisdiction of an agency of the United States and making a false, fictitious, or fraudulent certification may render the maker subject to criminal prosecution under Title 18, United States Code, Section 1001, Civil Penalty Action, providing for administrative recoveries of up to $10,000 per violation, and/or agency disciplinary actions up to and including dismissal.". Yes. Set up a recurring order to automatically receive the tickets you need for your commute. No. Many transit authorities and/or providers offer reduced fare programs for senior citizens and persons with disabilities. You must have a registered SmarTrip® card in order to participate in the DOD NCR MTBP. WASHINGTON METROPOLITAN AREA TRANSIT AUTHORITY: Return to SmartBenefits Passenger Allocation Sign In: WMATA SmartBenefits Passenger Allocation Sign-in: Forgot your Password or User ID? On paper applications (DD Form #2845), you can find the expense worksheet on page 3. I just found out about the program, but I've been taking mass transportation for some time. MTBP applications can be found online. If you do not have a CAC or access to a .mil computer, please follow the steps below to withdraw Both your stored value and any remaining SmartBenefits will be transferred to your replacement card. Please report any fraudulent activity using the following contact information: Phone: 1-800-424-9098
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